Home
Products
Main menu
Products
Physical therapy solutions
EN
FR
support search icon
Search terms
EN
FR
1
0
Shopping cart
There are currently no items in your shopping cart.
Checkout
Continue shopping
Power toothbrushes
View product
Philips Sonicare DiamondClean Smart
Sonic electric toothbrush with app
HX9924/62
Get exactly the support you need
Frequently Asked Questions
Why is there a gap between my brush head and Philips Sonicare handle?
How do I register my Philips Sonicare electric toothbrush?
What are the differences in modes of my Philips Sonicare Toothbrush?
How can I use the brushing guidance in the Sonicare App?
In which countries is the Philips Sonicare app available?
Which devices are compatible with my Philips Sonicare App?
Can I replace the battery of my Philips Sonicare Toothbrush
Can I use my Philips Sonicare charger with other toothbrushes?
What do the battery status lights on my Philips Sonicare Toothbrush indicate?
Which brush head fits my Philips Sonicare Toothbrush?
How often can I use my Philips Sonicare toothbrush per charge?
Can I use my Philips Sonicare Toothbrush in the shower?
Which accessories are available for my Philips Sonicare Toothbrush?
How to connect my Philips Sonicare Toothbrush with the Sonicare App
How to charge my Phillips Sonicare Toothbrush
How to clean my Philips Sonicare toothbrush
How to use my Philips Sonicare Toothbrush with braces
How to recalibrate Philips Sonicare toothbrush pressure sensor settings
Show more
Show less
Troubleshooting
Noise (1)
My Philips Sonicare toothbrush makes loud noise
Device (3)
My Philips Sonicare brush head falls off from my toothbrush handle
My Philips Sonicare toothbrush turns off by itself
My Philips Sonicare Toothbrush is not turning on
Apps (1)
I cannot connect my Philips Sonicare Toothbrush with the Sonicare App
Vibration (2)
My Philips Sonicare Toothbrush vibration is less powerful than before
My Philips Sonicare toothbrush vibration is too powerful
Power/ Charging / Battery life (1)
My Philips Sonicare Toothbrush does not charge
Back to other questions
Back to other questions
Manuals & Documentation
Leaflet
Version: 4.0.1
PDF file, 507.7 kB
January 8, 2021
Eco passport
PDF file, 507.7 kB
December 28, 2018
Show more
Show less
Register your product
Find service center
Search
We love to help you in person
Call us
Call us
1-866-309-8817
Monday - Saturday 9:00 AM - 9:00 PM EST
Sunday: 9:00 am – 6:00 PM EST
Excluding Major Holidays
Chat now
Chat offline
Suggested products
